All Revised products are produced and packaged with the utmost care and attention.
Never use sharp objects to open the packaging or to remove the protection material from the furniture or parts thereof. All protection materials should be removed without using any cutting tools.
To enjoy your textile for a long time, cherish it and use it properly. Keep your textiles as clean as possible. Make sure the upholstery textile is being cleaned regularly using a vacuum cleaner set to medium to low power. Be careful not to damage it with sharp points. When a hole occurs, this might result in damaging the textile. So always be careful with shoes, jeans and sharp objects.
When stains occur, act as quickly as possible to keep your textile beautiful. Remove liquid stains by care- fully dabbing with a clean cloth, preferably white. Do not rub. When rubbing too hard you can damage the textile and the colour may fade.
Most stains can be treated with soapy lukewarm water. Never use hot water as heat will set stains. We recommend using a PH neutral detergent. Rub the stain gently with a clean cloth and afterwards dab the textile dry with a dry cloth to absorb moisture and soil.
Should a stain still occur we recommend you to use other detergents. But always test this on a discrete area of the textile. Please note these are only recommendations. We can never guarantee complete stain removal. We always recommend contacting a professional cleaning company for additional advice regarding your stain.
Revised textiles are mainly made from wool. Woollen textiles have the benefit of being dirt repellent. Spillages are not easily to penetrate the textile, which make it easier to reduce stains. Most liquid can be soaked up with a towel or tissue. Depending on the type of textile and colour the surface can get slightly fuzzy. At the end, make sure each stain is dapped again with clean water. When too much water is used circles can occur. These circles can be minimized by blow-drying it carefully on low speed. To keep your textile beautiful be patient and gentle when treating the stain.
Every tree is different and equally, every piece of wood has its own unique structure and color, no two parts are ever the same. Other characteristics of these naturally growing materials are knots and structural variations. Our products may contain small, healthy, closed knots (5-8 mm) that have developed naturally in the growing wood.
Wood is a natural material that breathes and reacts to the surrounding environment.
This may cause color differences and/or micro cracks in the varnish or wood structure of the product. The colors and dimensions of wood might change as a natural reaction to environmental conditions such as humidity and temperature.
These changes may lead to warping of the wood, which is why BSM Factory uses a tolerance of ± 3-5 mm for solid wood table tops. To minimalize this, we recommend using the products in a room with a constant humidity (between 50% and 60%).
Prevent the product from being exposed to direct sunlight or other heat sources (fireplace, stove, radiator, etc.). This could lead to discoloration and/or cracks etc. of the wood, wicker, fabric or leather. Make sure you do not leave anything on one area of the surface for a longer period of time, as this may cause stains and discoloration.
For bended wooden furniture, we use solid wood that has not been treated with solvents or chemicals. Consequently, there may be color differences between the various parts. This is a natural feature of steam-bended wood and will therefore not be accepted as ground for complaints.
Lacquered and stained products
Lacquered or stained wood products can have variable varnish or stain absorption due to differences in the wood structure. This could produce color variations. When varnishing or staining products, Revised makes every effort to ensure the most optimal result, yet minor deviations cannot be entirely avoided.
A lacquered or stained finish does not require special maintenance. Wipe the product with a soft, clean and dry cloth made of lint-free material (such as cotton or linen). Do not press too hard to prevent irreversible polishing of the surface. Spilled liquids must be removed from the surface immediately with a warm, damp cloth. Dry the surface directly afterwards with a cloth, wiping in the direction of the wood fiber. Do not let stains dry on the surface, but remove them immediately. The varnished surface of solid wood or veneer products will develop a patina within the first few weeks of use. Cleaning with special cleaning agents is not necessary. If these are used, however, the instructions must be observed as indicated by the manufacturer. First test in a hidden place.
Marble and Onyx are beautiful natural stones that offer unique patterns and colors found in no other materials. Because of their composition, the basic care for these stones is the same. However, keep in mind that they are more porous than average stones and extra care and maintenance is needed. Marble and onyx are very susceptible to acid etching. Etching occurs when acids microscopically eat away at the surface of the stone, and are characterised by dull spots in the surface of the material. Any spills that occur should be wiped up immediately.
General stone care:
– Do not sit, stand or kneel on Marble or onyx surfaces.
– Do not cut directly on the surface. Scratching will occur.
– Do not drop heavy objects onto the surface.
– Hot plates are recommended when long term exposure to extreme heat is present.
– Do not use abrasive cleaners.
– Do not forcefully scrub any area of the surface.
– Do not allow water to pool for prolong period of time.
Marble countertops should be wiped clean after each use and spot cleaned as necessary. It is suggested to use cleaners specifically formulated for natural stone. The use of glass and window cleaners are not an acceptable method for caring for marble countertops, cleaner’s other than dedicated natural stones cleaners will mar the surface resulting in a cloudy dull, appearance.